Terms and Conditions
Last updated: April 30, 2026
1. Acceptance of Terms
By accessing and using GracyGlobal's platform and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Description of Services
GracyGlobal provides:
- Professional counseling and mental health services
- Remote job listings and opportunities
- Community development programs
- E-commerce marketplace for wellness and beauty products
- E-learning courses and educational content
- Professional home and lifestyle services
3. User Accounts
3.1 Registration
You must create an account to access certain features. You agree to provide accurate, current, and complete information and to update it as necessary.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4. User Conduct
You agree not to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious code
- Harass, abuse, or harm other users
- Impersonate any person or entity
- Interfere with the platform's operation
- Use automated systems to access the platform
5. Counseling Services
5.1 Professional Relationship
Counseling services are provided by licensed professionals. The counselor-client relationship is confidential and subject to professional ethics and applicable laws.
5.2 Emergency Situations
Our platform is not designed for emergency situations. If you are experiencing a mental health emergency, please contact local emergency services immediately.
6. Payments and Fees
6.1 Pricing
Prices for services and products are displayed in XAF (Central African Franc) and may be converted to your preferred currency. All prices are subject to change without notice.
6.2 Payment Processing
Payments are processed through secure third-party payment processors. You agree to pay all fees and charges incurred through your account.
6.3 Refunds
Refund policies vary by service type. Please refer to the specific service terms or contact support for refund requests.
7. Intellectual Property
All content on the platform, including text, graphics, logos, and software, is the property of GracyGlobal or its licensors and is protected by intellectual property laws.
8. Third-Party Links and Services
Our platform may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party sites.
9. Disclaimer of Warranties
THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRACYGLOBAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM.
11. Indemnification
You agree to indemnify and hold harmless GracyGlobal from any claims, damages, or expenses arising from your use of the platform or violation of these terms.
12. Termination
We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason at our discretion.
13. Governing Law
These terms shall be governed by and construed in accordance with the laws of Cameroon, without regard to conflict of law principles.
14. Changes to Terms
We may modify these terms at any time. Continued use of the platform after changes constitutes acceptance of the modified terms.
15. Contact Information
For questions about these Terms and Conditions, contact us at:
- Email: legal@gracyglobal.com
- Address: GracyGlobal, Cameroon